Legal

Privacy policy

Your privacy matters. This explains what UXSparrow collects, why, and what you can ask us to do about it.

Last updated: 1 August 2026

Introduction

At UXSparrow we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.

By using our website, you consent to the practices described here.

Information we collect

We may collect several types of information.

Personal information

  • Name
  • Email address
  • Company name
  • Project details you submit through our forms

Technical information

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Time and duration of visits

How we use your information

We use the information we collect to:

  • Respond to enquiries and project requests
  • Provide design and development services
  • Improve our website and services
  • Send project updates and communications
  • Analyse website performance and user behaviour

Contact forms

When you submit a message through our contact form we collect the information you provide, including your name, email address and project details. This is used solely to respond to your enquiry.

Our forms use third-party services such as Web3Forms for secure form processing.

Cookies and tracking

We may use cookies and similar technologies to improve your experience on this website. Cookies help us understand how visitors use the site so we can improve usability and performance.

You can disable cookies in your browser settings if you prefer not to allow them.

We use Google Analytics 4 to understand which pages are useful and how people arrive at the site. It sets cookies and records a trimmed version of your IP address. We never use it to identify you personally, and we do not sell or share the data. You can opt out for every site with the Google Analytics opt-out add-on.

Third-party services

We use trusted third-party services for analytics, hosting and communication. These services may collect limited technical data required to operate. Examples include:

  • Google Analytics 4, for anonymous traffic measurement
  • Form processing services
  • Cloud hosting providers

Data protection

We apply appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

That said, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for communication

To exercise any of these, email hello@uxsparrow.com and we will respond within one business day.

Changes to this policy

We may update this policy from time to time to reflect changes in legal requirements or improvements to our services. The current version is always published on this page with its revision date.

Contact us

If you have questions about this policy, get in touch: